Snap Tech IT https://www.snaptechit.com/ Managed IT Services | Security & Compilance Support Wed, 30 Oct 2024 17:10:39 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://www.snaptechit.com/wp-content/uploads/2020/11/cropped-snap-tech-it-favicon-32x32.png Snap Tech IT https://www.snaptechit.com/ 32 32 Cybersecurity Awareness Month: How to Build a Culture of Cybersecurity – Webinar Recording https://www.snaptechit.com/on-demand-webinars/cybersecurity-awareness-month-how-to-build-a-culture-of-cybersecurity-webinar-recording/ Wed, 30 Oct 2024 17:02:02 +0000 https://www.snaptechit.com/?p=3760 A culture of cybersecurity doesn't just happen. Learn how to build a culture of cybersecurity in your organization by watching our on-demand webinar.

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Cybersecurity Awareness Month: How to Build a Culture of Cybersecurity – Webinar Recording

For Cybersecurity Awareness Month, we’re exploring practical steps to build a strong culture of cybersecurity in your organization.

From empowering employees with best practices to developing leadership strategies that prioritize cybersecurity, we’ll show you how to create a security-first mindset at every level.

Learn how to reduce human error, improve security hygiene, and align your team’s efforts with your company’s broader cybersecurity goals. This webinar will help boost your organization’s resilience in today’s evolving threat landscape!

Explore:

  • How to make your cybersecurity awareness program effective
  • How to build a cybersecurity culture from the top down
  • How to motivate the adoption of your cybersecurity tool
  • What to consider when partnering with cybersecurity vendors


About our presenters: Ted Hulsy, CRO for Snap Tech IT and a technology veteran of over two decades will be joined by cybersecurity awareness expert, Nathan Caldwell. Nathan was responsible for originating and bringing a game-changing cybersecurity awareness solution to market.

On-Demand Webinar How to Build a Culture of Cybersecurity in your Organization

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Cybersecurity Awareness Month: Building a Culture of Cybersecurity in your Organization https://www.snaptechit.com/article/cybersecurity-awareness-month-building-a-culture-of-cybersecurity-in-your-organization/ Wed, 09 Oct 2024 17:39:15 +0000 https://www.snaptechit.com/?p=3755 It's Cybersecurity Awareness Month, but how do you build and embrace a culture of cybersecurity that lasts all year long? Here are 4 key tips.

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IT Teamwork

Cybersecurity Awareness Month: Building a Culture of Cybersecurity in your Organization

October is Cybersecurity Awareness month, but cybersecurity shouldn’t only be embraced one month each year. Cybersecurity needs to be a year-round piece of your organization’s culture.

How do you turn Cybersecurity Awareness Month from a one-time event into a year-long practice, embraced by all of your employees?

As the saying goes, “Security is everyone’s responsibility.”
To build any culture, having an easily repeatable phrase isn’t enough. It must be embraced at every level understanding must be passed along to others with the heart of a teacher.

To ensure you are weaving understanding into every area of your organization, here are a few strategies to build a culture of cybersecurity.

Repetition with Reason is Required

Repetition with reason is required. What do I mean? Repeat an expected security practice with instructions that help your employees to understand,  “What’s expected of me?”, and, “Why are we doing this?”
Knowing how to properly use the technology and why they should be using it is essential for employees to properly embrace it. If they don’t understand why it’s there, employees could view the additional steps of a security measure as an inconvenience. If they view it as an inconvenience and don’t understand its importance, they may side-step those safety measures.
For example, it’s not enough buy an MFA solution, have employees set it up at onboarding, and then tell them, “Be sure to use MFA.”
To embrace the power of MFA, employees need to understand what it is, why they need to be using it, the common mistakes to avoid, and they must also be taught to watch out for the ways bad guys will try to circumvent MFA and take advantage of them.
Much like any security precaution, people need to understand why it’s there, what it does, and how to use it correctly so they fully and properly embrace it.

Provide Ongoing Training and Education

If you want to learn piano, would you sign up for annual piano lessons? Probably not. Visiting a topic once a year does not facilitate effective learning. Not only will you forget a lot, but you’ll also never be able to build upon the previous lesson. You will remain stagnant, forever trying to learn, “Hot Cross Buns.”  Similarly, a single cybersecurity training session, issued once a year, won’t cut it. Cybersecurity threats are an ongoing problem that needs an ongoing solution. If you want employees to keep security top of mind and react appropriately to threats, you need to engage with them regularly. Cybersecurity is constantly evolving, and your team needs to evolve with it. Update employees regularly on the latest threats through training sessions, webinars, or internal communications. Keep cybersecurity an ongoing conversation in your organization. Make it a point to address security measures every time a new process is introduced.
Be sure your leaders lead by example, openly discussing their participation in the training, and set clear expectations that all employees are to engage in cybersecurity training and education.

Foster a Safe Reporting Environment

Employees should feel comfortable reporting potential threats without fear of punishment. Whether someone clicked a suspicious link by accident or received a questionable email, encouraging swift reporting is necessary to mitigate damage.
A popular piece of cybersecurity training is phishing simulations. Phishing simulations are a powerful piece of any cybersecurity training program, only if they are treated appropriately. It’s essential to remember the mission of phishing simulations, which is TO TEACH, not trick. Don’t cross the line like GoDaddy did a few years ago when they got into hot water for phishing their employees with a campaign that promised holiday bonuses. Now, you may be thinking, “That’s not so bad, because wouldn’t the bad guys tempt people with that exact type of offer?”
Yes, bad guys do tempt people with fake offers like holiday bonuses, however, it was a problem that GoDaddy’s team used too much insider access and capabilities. Instead of making a ‘phishing email,’ they basically created a real email that was sent internally to the company. This crossed the line from ‘intending to teach’ and mutated into ‘intending to trick’ their employees.
Another temptation is to test people with phishing simulations and then punish them. Instead, if you want employees to improve their abilities to catch and report suspicious emails, you need to provide specific education for identifying the areas of an email that indicate it is a phishing scam.

Additionally, to create a safe environment that encourages reporting, be sure to thank people for reporting suspicious activity or mistakes!
If your employees ever go to your IT team to report, “I think I may have clicked on something I shouldn’t have.” and they’re met with shame, there’s no way they’re going to want to report something ever again. 
Shaming employees for reporting mistakes creates a culture of hiding. They won’t report it for fear of getting in trouble, and as a result, the bad guys may get the time they need to penetrate and hide in your systems, ready to wreak havoc.

Instead, thank employees for reporting suspicious activity and/or mistakes. One of the best ways to reinforce the principle of “Security is everyone’s responsibility” is to ensure that it is appreciated when your employees take the necessary steps to find and report potential threats, even if they found it through a mistake they made.

Leverage Behind-the-Scenes Cybersecurity Technology and Provide Understanding

Investing in the right security tools is crucial. From firewalls to endpoint protection and intrusion detection systems, having a robust technology stack can greatly enhance your security posture. While many layers of your cybersecurity stack may not require much employee interaction, it is still important to provide an appropriate level of understanding of these layers for your employees to ensure the technology can be effective.
Consider email filtering. An employee doesn’t take action to utilize email filtering. It’s an automatic experience that works to filter out potentially dangerous emails. If you have email filtering without understanding though, it can be a big security concern. If an employee knows your organization has email filtering but doesn’t have an understanding of how effective it is, they could be lulled into a false sense of security, thinking that email filtering eliminates 100% of risks and threats.
As a result, they may conclude that everything in their inbox is 100% safe and legitimate, leaving them free to click, open, or download anything they spot in their inbox.

We know this is not the case. No email filter is 100% effective at weeding out every single threat. This makes it essential to embrace education along with the cybersecurity layer of email filtering. In addition to understanding what email filtering is, employees need to also be trained to recognize and report any suspicious activity.

It is important to evaluate every layer of your cybersecurity stack and determine an appropriate level of education for employees. They need a certain level of understanding of what the technology does, what it doesn’t do, and how they must properly embrace it.

Fostering a Culture of Cybersecurity

The combination of technology with appropriate and effective training is the only way to build a culture of cybersecurity in your organization.

To dive deeper into what it takes to build a culture cybersecurity in your organization, join Snap Tech IT for an informative webinar where we’ll be expanding on this topic.

Register today to explore how your organization can engage secure technologies, embrace best practices, and educate your teams.

Take the first step in building your culture of security by attending Snap Tech IT’s educational webinar – Cybersecurity Awareness Month: How to Build a Culture of Security.

Together, we can turn awareness into action and safeguard your business from emerging cyber threats.

Picture of Nathan Caldwell

Nathan Caldwell

Marketing expert, thought leader, speaker, and security awareness solution creator.

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Cybersecurity Awareness Month: Four Easy Ways to Stay Safe Online from CISA https://www.snaptechit.com/article/cybersecurity-awareness-month-four-easy-ways-to-stay-safe-online-from-cisa/ Tue, 01 Oct 2024 14:18:20 +0000 https://www.snaptechit.com/?p=3741 How can you help your employees stay secure online? Snap Tech IT digs into CISA.gov's "Four easy ways to remain secure."

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CISA.gov recommends four easy ways to stay safe online

Cybersecurity Awareness Month: Snap Tech IT Digs Into CISA.gov’s Four Easy Ways to Stay Safe Online

October is Cybersecurity Awareness month. CISA.gov is a leading influencer in creating the theme each year. In 2023, CISA.gov introduced the theme, “Secure our World,” and shared a series of videos and educational assets to help people stay safe online. Now, in 2024, they’re back with the latest addition to the “Secure our World” theme. In this blog we’ll share all four easy ways to stay safe online, some additional context about why they’re important, and collect CISA.gov’s videos all in one place for you. And now, without further ado, it’s time for Cybersecurity Awareness Month: CISA.gov’s Four Easy Ways to Stay Safe Online.

NEW FOR 2024!  Let’s kick things off with the latest release from CISA.gov.
For Cybersecurity Awareness Month 2024, CISA.gov has released an entertaining music video to help you remember how to be secure online and protect your family. This new CISA.gov video is dripping with School House Rock visual vibes with vocals that sound eerily similar to Katy Perry.

CISA.gov music video: We Can Secure Our World: featuring the character, Joan the Phone:

Why Cybersecurity Awareness Matters Now More Than Ever

As CISA emphasizes, today’s cyber landscape is constantly shifting, which means no business, can afford to neglect to embrace a culture of security. In fact, CISA highlights the need for “small actions with big impacts,” underscoring that the simplest measures often make very significant differences.

CISA emphasizes, “Everyone has a role to play in cybersecurity,” shifting the conversation from “Should we improve our security?” to “What can we begin doing immediately?” After all, cybercriminals aren’t waiting around for your next IT audit to exploit vulnerabilities.

Cybersecurity Awareness Month: CISA.gov’s Four Ways to Stay Safe Online:

CISA has maintained consistency for the past few years in outlining behaviors organizations should teach and adopt to protect their users, systems, and data. Here is  CISA.gov’s “Cybersecurity Awareness Month: Four Ways to Stay Safe Online” along with a brief explanation from Snap Tech IT and CISA.gov’s video for each tip:

1. Use Strong Passwords and a Password Manager

Don’t use easy-to-guess passwords like, “Password123”, “Admin”, or “Winter2024.” Weak passwords are one of the biggest vulnerabilities. Implement a policy for creating strong, unique passwords and encourage using a password manager to simplify storage and management. A powerful feature of many password managers is the ability to track if any passwords have been involved in a breach. Keeping an eye on this will help your people know which sites require urgent password updates.

Stop Online Crime with Strong Passwords by CISA.gov:

 
2.  Enable Multi-Factor Authentication (MFA)

CISA stresses the need for MFA, stating that it “adds an extra layer of security” by requiring more than just a password to access accounts. This could be something as simple as a text message confirmation or an authentication app. In addition to enabling MFA, be sure to educate employees to know what it is, how to properly interact with MFA, and to be very suspicious whenever an MFA alert pops up that they didn’t trigger.

Make Your Accounts Safer with Multifactor Authentication (MFA) by CISA.gov:

 
3. Recognize and Report Phishing

With phishing attacks growing more sophisticated, CISA recognizes the necessity for everyone to improve their ability to spot red flags—suspicious links, email attachments from unknown senders, or unusually urgent messages. When in doubt, report the phishing attempt to your IT department or service provider immediately. 

Recognize and Report Phishing by CISA.gov:

 
4. Keep Software Up To Date

Don’t ignore those software update notifications. They’re not just about adding new features—they’re about patching vulnerabilities. Whether it’s your operating system, antivirus software, or even apps, regular updates are non-negotiable for maintaining security.

Update Software for Safety by CISA.gov:

 

Maturing into a Culture of Security

Beyond following these tips for employees, businesses also need to focus on cultivating a broader culture of security within their organizations.

This October, Snap Tech IT will be hosting a Cybersecurity Awareness Webinar focused on helping you build a culture of security within your organization.

Register today to explore how your organization can engage secure technologies, embrace best practices, and educate your teams.

Take the first step in building your culture of security by attending Snap Tech IT’s educational webinar – Cybersecurity Awareness Month: How to Build a Culture of Security.

Together, we can turn awareness into action and safeguard your business from emerging cyber threats.

Picture of Nathan Caldwell

Nathan Caldwell

Marketing expert, thought leader, speaker, and security awareness solution creator.

The post Cybersecurity Awareness Month: Four Easy Ways to Stay Safe Online from CISA appeared first on Snap Tech IT.

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How Defense In Depth Will Save Your Business From Cybersecurity Breaches and Data Loss – Webinar Recording https://www.snaptechit.com/on-demand-webinars/how-defense-in-depth-will-save-your-business-from-cybersecurity-breaches-and-data-loss-webinar-recording/ Fri, 27 Sep 2024 12:44:20 +0000 https://www.snaptechit.com/?p=3735 Explore strategic ways to get more out of Microsoft Teams. Learn how to organize your Teams experience to improve communication across your company helping you to become a Microsoft Teams power user.

Watch this on-demand webinar to learn the Top 10 Tips to Get the Most Out of Microsoft Teams.

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How Defense In Depth Will Save Your Business From Cybersecurity Breaches and Data Loss - Recording.

Cyber threats are more sophisticated than ever, so relying on a single line of defense is not enough to protect your business.

Join us to hear the true stories of businesses that caught and stopped cyberattacks right in their tracks.

Defense in Depth—layers multiple security measures to protect your organization from cybersecurity breaches and data loss.

We will be answering…
“What is Defense in Depth and how can I achieve it?”
“What is redundancy, and how could it strengthen our resiliency?”
“What is the NIST Cybersecurity Framework (CSF) and how can it guide us to reduce risk?”

Whether you’re an IT leader or a business executive, this webinar will equip you with actionable insights to enhance your organization’s cybersecurity strategy. Learn how a multi-layered defense approach can be your strongest ally in the battle against cyber threats.

Watch this on-demand webinar and take the first step toward securing your business!

About our speakers:
Ted Hulsy, CRO for Snap Tech IT and a technology veteran of over two decades will be joined by Chuck Wiley, IT Director for Snap Tech IT and a Defense in Depth expert who will guide you through the layers of reducing risk and increasing resiliency for your business.

Webinar: How Defense In Depth Will Save Your Business From Cybersecurity Breaches and Data Loss

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Cybersecurity or Cyber Security? Does the Spelling Really Matter? https://www.snaptechit.com/article/cybersecurity-or-cyber-security-does-the-spelling-really-matter/ Mon, 23 Sep 2024 15:56:31 +0000 https://www.snaptechit.com/?p=3704 While your spelling choice doesn’t matter much, having a well-planned and executed cybersecurity strategy is vital.

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is cybersecurity one word or is cyber security two words

Cybersecurity or Cyber Security? Does the Spelling Really Matter?

One of the long-standing debates in the world of tech is whether to spell “cybersecurity” as one word or two, “cyber security.”

“Cybersecurity” versus “Cyber Security.”

It might seem trivial, but in the age of constant cyber threats, even small details get scrutinized. What side of the fence do you sit on? We’ll share some examples of each of the uses and hopefully you’ll walk away with your mind made up on the most important answer.

The Great Debate: Cybersecurity or Cyber Security? One Word or Two?

On one hand, you have “cybersecurity” as one word—this spelling has become standard in most technical circles, major publications, and even the language of the pieces of the U.S. government.

You can find “cybersecurity” used as one word by organizations and sources such as:

On the other hand, “cyber security” as two words is also found internationally:

There are even organizations who haven’t yet made up their mind with examples of both spellings found such as frequent uses for both spellings by the FBI, https://www.fbi.gov.

If you’re wondering if institutions of higher learning settle this debate for us, the answer is, “NOPE!”
Even in the same state, it’s an east vs. west choice as you can take courses in Cybersecurity at Western Oregon University or major in Cyber Security at Eastern Oregon University 

One Word vs. Two: Does It Matter?

At the end of the day, there isn’t a universal rule and both spellings are widely accepted. You’re free to use whichever one you prefer.

The spelling doesn’t change the meaning or importance. Whether you write it as “cybersecurity” or “cyber security,” you’re talking about the same thing: the protection of computer systems, networks, and data from theft, damage, or unauthorized access.

But while the spelling might be flexible, the concept of having a cybersecurity strategy is not.

Why Every Business Needs a Cybersecurity Strategy (Regardless of Spelling)

While your spelling choice doesn’t matter, having a cybersecurity strategy is vital. Without a well-thought-out cybersecurity strategy, you expose your business to threats like ransomware, phishing, and data breaches.

Here’s why it matters:

  • Data breaches are costly: A single breach can cost a company millions of dollars in fines, lost revenue, and reputational damage.
  • Compliance is key: Many industries require businesses to comply with strict regulations regarding cybersecurity. Failing to secure customer data can result in severe legal consequences.
  • Cybercrime is evolving: As technology advances, so do the methods cybercriminals use. Staying ahead requires a proactive approach, not just reacting to threats as they arise.

 

What Should You Do?

You probably stumbled upon this blog because you’re about to write something with the term “cybersecurity” in it and you don’t want to embarrass yourself, so you ‘Googled’ how to spell it.  
Here’s the reality check you may not have expected; it’s not how you spell cybersecurity that will embarrass you…it’s whether or not you embrace a healthy cybersecurity strategy. Determining how you will move forward with a strong, well-planned cybersecurity strategy is the most important research you can conduct today, not spelling.
After all, it’s not about the space between the words—it’s about the space you’re leaving unprotected for cybercriminals to exploit. (…or is it ‘cyber criminals?’ Perhaps for another time.)

No matter how you spell it, make sure your business is prepared. Ready to safeguard your company’s future? Contact us today to start building your cybersecurity strategy.

Picture of Nathan Caldwell

Nathan Caldwell

Marketing expert, thought leader, speaker, and security awareness solution creator.

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8 Lies Businesses Tell Themselves About Security Awareness and Their People https://www.snaptechit.com/article/8-lies-businesses-tell-themselves-about-security-awareness-and-their-people/ Fri, 13 Sep 2024 19:51:49 +0000 https://www.snaptechit.com/?p=3687 Many businesses have some false beliefs when it comes to cybersecurity awareness and their people. These false assumptions can leave businesses vulnerable to cyber-attacks, data breaches, and financial loss.
Don't buy into the lies, thinking everything is fine.

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believing everything is fine when it is actually falling apart around you

8 Lies Businesses Tell Themselves About Security Awareness and Their People

Cybersecurity is incredibly critical for businesses of all sizes. However, many businesses have some outdated beliefs when it comes to cybersecurity awareness and their people. These false assumptions can leave businesses vulnerable to cyber-attacks, data breaches, and financial loss. Here are eight common lies businesses tell themselves about security awareness—and why these beliefs are more dangerous than you might think.

A few years ago I was leading the creation and go-to-market efforts for a fully-automated security awareness microlearning program. I spoke with business leaders responsible for the cybersecurity of thousands of companies about their approach to cybersecurity and training their employees. What they shared with me in those meetings was somewhat shocking, but perhaps as you read these false assumptions you might relate. And yes, these are real.

False beliefs:

  1. “We haven’t had any problems yet, so we’re fine.”

Why this is a lie…
Just because your company hasn’t been hit with a cyberattack yet doesn’t mean you’re in the clear. The bad guys never rest. They’re always changing their attacks, and will continue to target new businesses. Also, just because you haven’t felt or spotted an attack yet doesn’t mean your business hasn’t experienced one. Many attacks can go undetected for weeks, months, or even years. The bad guys are talented at going undetected. The longer they remain undetected the more time they have to exfiltrate data and perform reconnaissance, learning all of the important information about how your business works, so they can be even more successful in their scam attempts. Businesses often don’t realize they’ve been breached until it’s too late. The lack of visible problems doesn’t mean a hacker isn’t lurking around in your systems, waiting for the right moment to strike.

Believing that “no problems so far” means “no problems in the future” is like skipping insurance because you haven’t had an accident. Cybersecurity is about prevention, not just reaction.

  1. “We have email and web filters, so we’re safe.”

Why this is a lie…
Email and web filters are crucial layers of defense, but they aren’t perfect. Cybercriminals are constantly developing ways to bypass even the most robust filters. Many sophisticated phishing schemes are specifically designed to slip through these safety nets. Bad guys will do their homework and piggyback on one scam to accomplish another. If a bad guy successfully gains access to someone’s business email, they will move quickly to use that legitimate email to execute attacks on the contacts in that email account. These attacks will go completely undetected by filters because they are coming from a legitimate email address that has already been marked as known by the recipients.
It’s true, filters can help mitigate risk, but they can’t be your only line of defense.

Remember: No security measure is 100% effective. You need a multi-layered approach that includes not only filters but also continuous training, strong password policies, and advanced threat detection tools.

  1. “The bad guys aren’t interested in us or our data.”

Why this is a lie…
It’s easy for small and medium-sized businesses (SMBs) to think they’re too insignificant to be targeted by hackers. But in reality, cybercriminals often see SMBs as easier targets because they likely don’t have the big cybersecurity budgets that larger companies do.

Bad guys aren’t just interested in Fortune 500 companies or large enterprises; they go after any business. They view all data as valuable data—whether it’s customer information, credit card details, or intellectual property. Even ransomware attacks are increasingly being aimed at SMBs.

No business is too small or unimportant to be attacked.

  1. “Phishing scams are so obvious, our people won’t fall for them.”

Why this is a lie…
In speaking with hundreds of business owners, this was one of the weirdest trains of thought I encountered. Leaders shared the thought, “Phishing scams are easy to spot.”
Well, perhaps for those leaders, focused daily on cybersecurity, they have become really good at noticing all the tells of every phishing email they encounter and that they would never fall for them. But, I would always ask them, “Well, what about your people? If a phishing attack happened right now, would they all spot it and know what to do next?”
EVERY TIME, they would recognize that they were being falsely confident.
Just because the person in charge of technology is good at spotting phishing scams, doesn’t mean everyone in your organization is good at it.

Also, it’s not about how great your intelligence is at spotting phishing scams. It also has a great deal to do with whether or not you’re paying full attention. If you’re tired, stressed, distracted, being interrupted or just accidentally hit the wrong button, you can fall prey to an attack that may, under more careful review, would be obvious to someone who took their tirne to properly evaluate an email.

NOW, Pause and please re-read that last sentence. Did you catch the typo in the word “time?”
Spelled t-i-r-n-e. If you were reading quickly, not intentionally looking for errors, some can slip past you. That’s the only intentional typo I put in this blog. If you find others, please be gracious with me. I do not want to be arrested by the grammar police again. That example of replacing an ‘m’ with an ‘r’ next to an ‘n’ is a classic scammer’s way of getting someone to think what they are sending you is legitimate. By altering the spelling just a little, they can get away with a lot!

While some phishing attempts may seem really simple to detect, many can be extremely sophisticated. Cybercriminals are constantly improving their techniques, using tactics like spear-phishing, which targets specific employees with personalized information to make the scam appear legitimate. Even tech-savvy individuals can be tricked by these more complex phishing schemes.

Human error is still the leading cause of data breaches. Assuming your employees will always spot phishing emails is a dangerous gamble.

  1. “We issue annual security awareness training, so we don’t need extra cybersecurity measures.”

Why this is a lie…
Cybersecurity isn’t a “set it and forget it” task
. This applies to your people as well as your technology and practices. Cybersecurity requires constant maturing and monitoring.

New threats emerge all the time. Cybercriminals are constantly trying and finding new ways to bypass existing defenses. This means your employees need to be continuously updated on the latest threats and best practices, not just once a year. Cybersecurity needs to be part of your everyday company culture.

Every security measure you place within your organization needs to be reviewed, updated and regularly tested.
When was the last time you tested your backups?
When did you last review your cybersecurity incident plan?
How often do your employees update their passwords?

  1. “Cybersecurity is the IT department’s responsibility.”

Why this is a lie…
Cybersecurity isn’t just the responsibility of the IT department—it’s everyone’s job. Every employee plays a role in protecting your company from threats, from recognizing phishing attempts to following secure password practices. Treating cybersecurity as an IT-only problem is a recipe for disaster. Company-wide engagement is the way to create a robust security culture.

  1. “We don’t need a cybersecurity budget, it’s too expensive.”
    OR, “We can’t possibly do everything, so let’s not do anything.”

Why this is a lie…
While investing in cybersecurity can seem costly upfront, the financial damage of a data breach is far more expensive. Data breaches can lead to lost revenue, damaged reputation, and hefty legal fees. A proactive investment in cybersecurity, including advanced tools, regular training, and risk assessments, is way cheaper than the destruction that can occur because of an attack.
Cybersecurity is an ongoing journey. There’s no way to put it all in place all at once for all time. It is a maturing process and a continuous practice. So just because you can’t afford it all or do it all at once, doesn’t mean you should skip it all. Instead, work with a trusted partner to strategize and prioritize your cybersecurity efforts and budget.

  1. “We have strong passwords, so we’re secure.”

Why this is a lie…
Strong passwords are a good start, but they’re not enough on their own. Password reuse, weak passwords, and even insider threats can lead to breaches. To bolster password security, businesses should implement multi-factor authentication (MFA), password managers, and regular password change policies. Focusing solely on passwords without adding extra layers of security is a major oversight.

 

How can you demonstrate you don’t believe these lies…

The greatest defeat to a lie is to share the truth. Here are ways to show you know the truth about cybersecurity and how it will cultivate a culture of cybersecurity within your organization:

1. Provide your teams with ongoing training and awareness programs.
2. Lead by example. Demonstrate to everyone in your organization that even the leaders take the training and evaluating emails for security is taken seriously by everyone.
3. Perform periodic risk assessments so you know where your weaknesses lie and can build a strategic cybersecurity plan.
4. Adopt a proactive cybersecurity mentality by sharing and evangelizing your organization’s cybersecurity strategy.
5. Evangelize and demonstrate best practices for cybersecurity such as over the phone or in-person confirmation before wiring funds.
6. Perform ongoing proactive monitoring.
7. Consult or partner with an outsourced cybersecurity expert to ensure you are uncovering any cybersecurity weaknesses.

The eight lies shared in this blog reflect dangerous misconceptions that many businesses hold about cybersecurity. Overconfidence and lack of awareness can make a company an easy target for cybercriminals. To stay ahead of evolving threats and costly errors, businesses must have a consistent focus on  employee education, embrace cybersecurity tools, and continuously evaluate their cybersecurity journey.

Cybersecurity isn’t a one-time-only, all-at-once event. It’s an ongoing effort to reduce risk and improve resiliency.

A strong cybersecurity culture begins with understanding that no business is immune to attack—and that everyone, from the CEO to the newest employee, plays a vital role in keeping the company safe.

Is your business prepared for the latest cyber threats? Let us help you develop a robust cybersecurity plan. Contact us today.

Picture of Nathan Caldwell

Nathan Caldwell

Marketing expert, thought leader, speaker, and security awareness solution creator.

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Why Every Business Needs a Cybersecurity Response Plan https://www.snaptechit.com/article/why-every-business-needs-a-cybersecurity-response-plan/ Fri, 06 Sep 2024 18:12:02 +0000 https://www.snaptechit.com/?p=3685 Whether you're a small business or a giant corporation, cybercriminals are constantly on the lookout for vulnerabilities they can exploit. The time to develop a response plan is not after an attack happens—it’s right now.

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chuck thumbs up because he has a cybersecurity response plan

Why Every Business Needs a Cybersecurity Response Plan

Cybersecurity incidents can happen to any size organization. Whether you think you’re too small to attract the attention of cybercriminals or even if you’re a major corporation with big budgets to put cybersecurity measures in place, you need to be prepared to jump into action with a cybersecurity response plan.

Recently, Dick’s Sporting Goods, experienced a cybersecurity incident and there are lessons to be learned.

A big takeaway from the Dick’s Sporting Goods cybersecurity incident was they had a cybersecurity response plan in place and they were able to put it into action immediately.

“Immediately upon detecting the incident, the company activated its cybersecurity response plan and engaged with external cybersecurity experts to investigate, isolate, and contain the threat.”

This incident highlights some critical takeaways why every business, regardless of size, should have a cybersecurity response plan that is ready to execute at any time. Let’s explore why having a ready-to-deploy cybersecurity response plan is crucial and what you need to do to safeguard your business.

Cybersecurity Incidents Can Happen to Anyone

You might think, “I’m a small business, so hackers probably won’t bother with me.” Unfortunately, that’s far from the truth. Cyberattacks don’t discriminate based on company size. In fact, smaller companies are often viewed as easier targets since they may lack the same level of security infrastructure as larger enterprises.

No one is immune. Whether you’re a small business or a giant corporation, cybercriminals are constantly on the lookout for vulnerabilities they can exploit. Just like how Dick’s Sporting Goods faced an attack despite their resources, smaller companies are equally vulnerable—if not more so.

Don’t Wait Until After an Attack to Create a Plan

Imagine your office building is on fire. Would you want to start planning an evacuation route at that moment? Of course not. The same logic applies to a cybersecurity breach. The time to develop a response plan is not after an attack happens—it’s right now.

A cybersecurity response plan is your organization’s playbook for what to do in the event of a breach. Without one, your business risks devastating downtime, data loss, and potentially permanent reputational damage. Waiting until after an incident means scrambling to contain the damage. In a time of crisis, decisions aren’t as carefully evaluated. Panic and stress introduce confusion and analysis paralysis, leading to costly delays and mistakes.

Creating a cybersecurity response plan ahead of time ensures that everyone knows who to go to, who can execute the plan, what everyone’s role is, what to do, and how to limit the impact on your business.

External Experts: Your Best Friends in a Crisis

When a cybersecurity attack hits, reaction time is everything! Every minute you delay increases the chances of data loss and reputational damage. This is where external cybersecurity experts come into play.

Dick’s Sporting Goods were extremely well prepared by having an external cybersecurity partner they could immediately engage. Reacting to cybersecurity incidents requires rapidly scaling your workload to carefully and thoroughly address the situation. When your internal team is overwhelmed by the scale and complexity of an attack, external experts bring valuable insight, additional resources, and a fresh perspective. They know the latest trends in cybercrime and can implement proven solutions faster than a team that’s less experienced in handling high-stakes incidents.

Why do you need external experts?

  1. They bring specialized knowledge and tools.
  2. They can help manage the workload, allowing your team to focus on other critical areas.
  3. They ensure you have access to the most up-to-date cybersecurity protocols and solutions.

Incorporating external resources into your cybersecurity response plan ensures you have agile and reliable support when you need it the most.

Bonus: Practical Lessons from a Real-World Scenario

In the case of Dick’s Sporting Goods, their response went beyond simply identifying the breach. They took proactive measures to isolate the attack, such as shutting down email systems and locking employees out of their accounts. This might sound extreme, but in the midst of a cybersecurity breach, these actions can help prevent further damage.

To regain access to internal systems, IT staff manually validated employees’ identities on camera—an extra layer of security that prevented attackers from continuing their access. It’s a reminder that sometimes, old-school verification methods (like in-person identity validation) can provide an effective stopgap in a crisis.

Cybersecurity Response Plan Questions Every Business Should Be Asking

  1. Do we have a cybersecurity response plan? If not, you need one—yesterday.
  2. When was the last time we reviewed and updated it?
    Cyber threats evolve constantly, your team members change, and your software, hardware and network changes over time. A plan from even six months ago may already be outdated. Has your cybersecurity response plan been updated to take into account any business or technology changes?
  3. Who has access to the plan, and who has the authority to execute it?
    It’s crucial to identify clear lines of responsibility, ensuring everyone in your organization knows who to report suspicious activity to and that the right people know how and when to “pull the ripcord” of the cybersecurity response plan.
  4. Do we have an external expert on standby?
    Cybersecurity incidents require rapid action, and having a trusted, agile external partner ensures that help is there in the critical moments when you need it most.

Don’t Be Caught Unprepared for a Cybersecurity Incident

Cybersecurity incidents can and do happen to businesses of all sizes, from major retailers to small startups, making it necessary to have a proactive and well-documented cybersecurity response plan. Not only does this help minimize damage when an attack occurs, but it also positions your business to recover faster, with less long-term impact.

If you haven’t already, start building your plan today. And if you do have one, review it regularly and make sure you have the right external partners in place to assist when needed. Cybersecurity isn’t just an IT issue—it’s a business continuity issue.

What To Do If You Don’t Have a Cybersecurity Response Plan

Need help developing or updating your cybersecurity response plan? Reach out to our team of experts today to ensure your business is fully protected against emerging threats!

Picture of Nathan Caldwell

Nathan Caldwell

Marketing expert, thought leader, speaker, and security awareness solution creator.

The post Why Every Business Needs a Cybersecurity Response Plan appeared first on Snap Tech IT.

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Keeping Calm When Technology Fails: How to Manage Stress and Stay Productive https://www.snaptechit.com/article/keeping-calm-when-technology-fails-how-to-manage-stress-and-stay-productive/ Fri, 30 Aug 2024 18:03:25 +0000 https://www.snaptechit.com/?p=3678 As we deal with stress in life and work, sometimes all it takes is a failing piece of technology to set us on edge. Keeping calm when technology fails requires us to have strategies in place to manage stress and stay productive.

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caricature of ross geller reacting to a broken computer and saying I'm fine

“I’m fine! Totally fine. I don’t know why it’s coming out all loud and squeaky, ’cause really………I’m fine.
– Ross Geller (Friends, The One Where Ross is Fine)

Keeping Calm When Technology Fails: How to Manage Stress and Stay Productive

“I’m fine! Totally fine. I don’t know why it’s coming out all loud and squeaky, ’cause really, (deep voice) I’m fine.”
-Ross Geller (Friends, The One Where Ross is Fine)

As we deal with stress in life and work, sometimes all it takes is a failing piece of technology to set us on edge. Keeping calm when technology fails requires us to have strategies in place to manage stress and stay productive.

When we have a tight deadline and our login fails, over and over and over, or a file mysteriously disappears, our internet experiences an outage, sometimes all on the same day, we can feel like technology is intentionally trying to ruin our day. At any time technology can fail, leaving us in a tough spot. And due to professionalism, we try to keep it together and go around like Ross Geller saying, “I’m fine.”

Instead of pretending we’re fine, it’s important to acknowledge the stress we are under and proactively incorporate strategies and practices that can help reduce and even alleviate some of our stress or the causing factors.
According to the American Institute of Stress, a staggering 83% of U.S. workers suffer from work-related stress. Time-sensitive deadlines, client expectations, frustrating moments with co-workers, unexpected problems, and the pressure to contribute to business growth, can give stress a constant presence in your work environment—and when technology fails, it can feel like the final straw.

The Impact of Technological Failures on Stress Levels

  1. Time-Sensitive Deadlines: A study by the American Psychological Association revealed that 70% of workers feel that they don’t have enough time to do everything they need to do.
    When Technology Fails: Time is already a finite resource, so when a technology problem takes you away from accomplishing your tasks, it adds to the pressure of racing against the clock.

     

  2. Client Expectations: Clients expect timely results and want to be impressed by the quality of work.
    When Technology Fails: When deadlines are missed, clients are disappointed. This not only damages your reputation but also increases stress levels as you scramble to make up for lost time and repair relationships.
    Additionally, you have to switch modes from a customer service mentality over to a problem-solving mentality and from a solution-pursuing state to a state of confusion as you go from helping a customer to being helpless at solving your tech issue.
    Switching modes and mental states is stressful and very exhausting.

     

  3. Team Dynamics: We all love working with every single one of our co-workers. (Keep nodding). They make us feel good all the time and every one of them fills us with positive energy and joy. (Have they stopped reading over your shoulder? Ok, good. Now let’s get real…). Some co-workers can be draining. They can often take too much time talking about inconsequential information, such as, “Who should replace Hugh Jackman in the X-men movie franchise?” Coworkers can also drop the ball on projects or even have abrasive attitudes that make your day challenging.
    When Technology Fails: We may give grace or patience to a fellow human, but when it comes time to use technology and it doesn’t work the way it should, we may find ourselves fresh out of patience.

     

  4. Business Growth: For many small and medium-sized businesses, every task and accomplishment can be crucial to keeping the business moving forward.
    When Technology Fails: The stress of not getting a task done on time could mean financial success or failure in winning a deal or losing a customer. When scaling your business is derailed or delayed due to technology failures, it can be overwhelming, leading to a vicious cycle where stress leads to more stress.

Given these challenges, managing stress effectively in the face of failing technology is essential for maintaining productivity and well-being.

5 Tips for De-Stressing When Technology Doesn’t Work

  1. Take a Breather: When faced with a technological glitch, the instinct might be to dive in and fix it immediately. However, taking a moment to step away can do wonders for your stress levels. Take a deep breath, get a glass of cold water or a cup of hot coffee, or take a short walk to clear your mind. This not only reduces immediate stress but can also help you approach the problem with a clearer, more focused mind. It can also be the transition exercise you need to help you switch mental modes from whatever you were doing before, into a state of problem-solving, and ready to handle detail-oriented technological steps.
  2. Prioritize and Delegate: If a tech issue disrupts your day, prioritize your tasks and delegate where possible. Determine how much time you need to finish the task and do some mental math to figure out how much time that leaves you to solve the technology issue. Set a clear deadline to attempt to solve the technology issue that will give you enough time to pursue plan B. Also, never underestimate your wonderful teammates who could help take on some tasks while you focus on resolving the primary issue.
  3. Develop a Contingency Plan: Always have a backup plan for essential tasks that rely on technology. Whether it’s an alternative communication method, a spare device, or even offline versions of critical files, having a plan B can significantly reduce stress when things go wrong. Also, be kind to yourself. When tech fails in a meeting, it could be a blessing in disguise, pushing you to connect human to human rather than through the filter/barrier of technology.
  4. Stay Informed: Many times, technology issues spring from a lack of understanding. Invest time in learning about the tools and systems you use regularly. Many problems can be avoided or quickly resolved with basic troubleshooting. Being informed can help you feel more in control, and confident, ready for troubleshooting, which can greatly reduce stress when something goes wrong.
  5. Outsource Your IT Needs: One of the most effective ways to manage stress related to technology is to rely on an outsourced technology team. A proactive IT partner not only resolves issues quickly but also works to prevent them from happening in the first place. Additionally, if you partner with the right provider, they will provide ongoing education, so you and your team understand the technology better and use it more efficiently. This proactive approach not only reduces stress but also allows you to focus on what you do best—growing your business. You can be more laser-focused instead of having to figure out how to build, grow and manage a technology and cybersecurity team on top of your main line of business. By outsourcing IT and cybersecurity to  tech experts you trust, you can alleviate a load of stress for you and your team.

Stress is an inevitable part of the modern workplace, but when technology fails, it can amplify the pressure to unmanageable levels. By taking steps to manage stress and choosing a reliable IT partner, you can minimize the impact of technology issues and maintain productivity, even when things don’t go as planned. Remember, staying calm and proactive is the key to navigating these challenges successfully.

Employing these strategies will better prepare you to remain calm and prepared for the unexpected, entering into, “Unagi, a state of total awareness.”
-Ross Geller (Friends, The One with Unagi).

caricature of ross geller in a state of Unagi as an IT team takes care of his technology problems
Picture of Nathan Caldwell

Nathan Caldwell

Marketing expert, thought leader, speaker, and security awareness solution creator.

The post Keeping Calm When Technology Fails: How to Manage Stress and Stay Productive appeared first on Snap Tech IT.

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How Defense in Depth Will Save Your Business from Cybersecurity Breaches and Data Loss https://www.snaptechit.com/article/how-defense-in-depth-will-save-your-business-from-cybersecurity-breaches-and-data-loss/ Fri, 23 Aug 2024 16:49:34 +0000 https://www.snaptechit.com/?p=3676 Defense in Depth is a cybersecurity strategy that involves layering multiple security measures across various layers of your IT environment and organization’s practices. Instead of relying on a single line of defense, such as a firewall or antivirus software, Defense in Depth implements multiple layers of protection to create reduce risk and increase resiliency, improving your security posture.
Discover how Defense in Depth will save your business from cybersecurity breaches and data loss.

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How Defense in Depth Will Save Your Business from Cybersecurity Breaches and Data Loss

How Defense in Depth Will Save Your Business from Cybersecurity Breaches and Data Loss

From ransomware attacks to data breaches, businesses are facing ever-changing risks that can lead to severe financial losses, reputational damage, and operational disruptions. So, how can you protect your business from these threats? The answer lies in a comprehensive approach known as Defense in Depth.

But what exactly is Defense in Depth, and why is it so effective?

Understanding Defense in Depth

Defense in Depth is a cybersecurity strategy that involves layering multiple security measures across each aspect of your IT environment and organization’s practices. Instead of relying on a single line of defense, such as a firewall or antivirus software, Defense in Depth implements multiple layers of protection to create reduce risk and increase resiliency, improving your security posture.

People use the approach of Defense in Depth anytime they are trying to mitigate risk, even driving in a car we will employ multiple safety measures. A buckled seatbelt, an airbag, a non-distracted driver, and car insurance are all layers of protection to avoid risk and to also improve resiliency in the event of an accident.

When it comes to your business, Defense in Depth provides additional peace of mind that if one layer of defense is breached, the subsequent layers will still provide protection, reducing the overall risk to your business. This layered approach significantly increases the difficulty for attackers to infiltrate your systems, and minimizes the chances of a successful breach.

The Role of Redundancy

One key aspect of Defense in Depth is redundancy. In cybersecurity, redundancy means having backup systems and processes in place to ensure that your defenses remain intact even if one part fails. For example, if your primary firewall is compromised, a secondary firewall or intrusion detection system can step in to protect your network.

Redundancy is crucial because it adds an extra layer of protection, making it much harder for attackers to penetrate your defenses. It’s like having a safety net that catches any threats that slip through your primary security measures.

NIST Cybersecurity Framework: The Gold Standard

Another essential component of a strong Defense in Depth strategy is adhering to the NIST Cybersecurity Framework (CSF). The NIST CSF provides a structured approach to managing and reducing cybersecurity risks. By following this framework, businesses can ensure that their security practices are comprehensive and aligned with industry best practices.

The NIST CSF is organized into five core functions: Identify, Protect, Detect, Respond, and Recover. These functions guide organizations in creating a holistic security strategy that addresses every aspect of cybersecurity, from risk assessment to incident response.

Layers of Defense in Depth

To implement Defense in Depth effectively, it’s crucial to understand the different layers involved. These layers span various aspects of your IT environment, from the perimeter, to your people, to the data itself.

1. Perimeter Security

The first line of defense is your perimeter security, which includes technologies like Zero Trust Network Access (ZTNA) and Security Awareness Training.

  • Zero Trust Network Access (ZTNA): Unlike traditional security models that trust users once they’re inside the network, ZTNA assumes that no user or device is trustworthy by default. It requires continuous verification of access rights, ensuring that only authorized users can access your network.
  • Security Awareness Training: Your employees are often the first targets of cyberattacks. Educating them on recognizing phishing attempts, avoiding social engineering tactics, and practicing safe online behavior is essential for preventing breaches.

2. Network Security

Once inside the perimeter, network security plays a vital role in protecting your internal systems.

  • Firewalls: These act as gatekeepers, monitoring incoming and outgoing traffic based on predetermined security rules.
  • Monitoring & Logging: Continuous monitoring and logging of network activities help detect suspicious behaviors in real-time, allowing you to respond quickly to potential threats.

3. Host/Endpoint Security

Individual devices, or endpoints, are often the most vulnerable entry points for attackers.

  • Endpoint Detection and Response (EDR): EDR solutions monitor and respond to threats at the endpoint level, providing a critical layer of defense against malware, ransomware, and other attacks targeting devices.

4. Application Security

Protecting the applications your business relies on is equally important.

  • Application Control: This ensures that only authorized applications can run within your environment, reducing the risk of malicious software being installed and executed.

5. Data Security

The final layer focuses on safeguarding one of your most valuable assets—your data.

  • Backups: Regular data backups are essential for quick recovery in case of a breach. Ensuring that your backups are secure and regularly tested can prevent data loss and minimize downtime.

 

Are you ready to strengthen your business’s cybersecurity strategy? Join us for our upcoming webinar, “How Defense in Depth Will Save Your Business From Cybersecurity Breaches and Data Loss,” hosted by Snap Tech IT’s experts, Ted Hulsy and Chuck Wiley.

We’ll take you deeper into each of these layers, providing you with actionable insights to protect your business from evolving cyber threats. Don’t miss this opportunity to learn how to implement a robust Defense in Depth strategy tailored to your organization’s needs.

Picture of Nathan Caldwell

Nathan Caldwell

Marketing expert, thought leader, speaker, and security awareness solution creator.

The post How Defense in Depth Will Save Your Business from Cybersecurity Breaches and Data Loss appeared first on Snap Tech IT.

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Top 10 Tips to Get the Most Out of Microsoft Teams – Webinar Recording https://www.snaptechit.com/on-demand-webinars/top-10-tips-to-get-the-most-out-of-microsoft-teams-webinar-recording/ Fri, 23 Aug 2024 15:49:42 +0000 https://www.snaptechit.com/?p=3671 Explore strategic ways to get more out of Microsoft Teams. Learn how to organize your Teams experience to improve communication across your company helping you to become a Microsoft Teams power user.

Watch this on-demand webinar to learn the Top 10 Tips to Get the Most Out of Microsoft Teams.

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Top 10 Tips to Get the Most Out of Microsoft Teams - Recording.

Businesses of all sizes can struggle with communication falling into a void. By not understanding the many features of Microsoft Teams it can be thought of as merely an instant messenger tool, making Teams both over-utilized and underutilized. Over-utilized by sending messages all day to anyone at any time, interrupting co-workers on a whim, and yet underutilized from a feature and organizational perspective.

In this webinar, we’ll explore some strategic ways to use more Teams features and how to organize your Teams experience to improve communication across your company helping you to become a Microsoft Teams power user.

Join us for this webinar to gain best practices and efficiency hacks that will help your business learn the Top 10 Tips to Get the Most Out of Microsoft Teams including how to:
– Avoid losing important information and messages
– Improve communication in your organization
– Increase productivity
– Utilize the combined power of Teams and Copilot
– Improve how meetings are run and captured

Whether you only know the basics or want to improve your current skillset, this on-demand webinar will provide valuable Microsoft Teams insights on what it can do for business.

Watch this On-Demand Webinar to learn ways Teams can benefit your business!

About our speakers:
Karl Bickmore, CEO for Snap Tech IT, has over twenty years of experience helping businesses navigate the ever-changing technology landscape. Karl will discuss how businesses can boost their productivity and communication with Microsoft Teams as Nathan Caldwell, marketing expert, hosts this webinar.

Snap Tech CEO, Karl Bickmore and Marketing Expert, Nathan Caldwell presenting Top 10 Ways to Get the Most Out of Microsoft Teams

The post Top 10 Tips to Get the Most Out of Microsoft Teams – Webinar Recording appeared first on Snap Tech IT.

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